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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎05-19-2012 01:46 PM

HP Recommended

I have a trixbox and i made the mistake of formating the filesystem on one phone. Now when it tries to connect to the trixbox it says application not present and i have tried several things and i am lost. Does anyone know how to fix this?

2 REPLIES 2

‎05-19-2012 02:06 PM

HP Recommended

i made an ftp server and out in the 3.2.3 SIP and the bootrom files. Now the phone sits at updateing ...2375-001.bootrom.id please wait and it will time out saying cannot contact boot server then reboot and do everything over again.

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‎05-20-2012 03:54 AM

HP Recommended

Hello collinssolution,

 

welcome to the Polycom community.

 

From the FAQ:

 

Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download Software?
Resolution: Please check => here <=

 

Oct 7, 2011 Question: I get the error Message “Could not contact boot server” on my phones screen
Resolution: Please check => here <=

 

This has been discussed already multiple times within this community and utilizing the community search should bring plenty of results.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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