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IP 430 Network Settings

Voiceipn
Occasional Contributor

IP 430 Network Settings

I know the Soundpoint IP 430 units are old but we still have them out in the field.

 

Their web interface is quite limited in comparison to all the new models and I cannot find a way, if possible, to update network settings or provisioning settings from the interface. Nor can I find a solution via the configuration files.

 

I have IP 430 units manually configured through the boot up menu on the phone to use FTP to download its configuration files as well I have DHCP disabled with a static IP set and no DNS server set.

 

I am looking for a way to remotely redo the network settings. I would like to set DHCP enabled so that it could get proper DNS settings, or at the very least, find a way to statically set DNS.

 

I am updating my configuration files so that I can get to the SIP Server via a URL opposed to straight IP Address.

 

I cant have the user involved to update settings on the phone as this needs to be handled by myself all at once.

 

Do I have any options?

 

I am running:

Bootrom: 4.2.1.0275
SIP Version: 3.2.2.0477

Message 1 of 4
3 REPLIES 3
SteffenBaierUK
Polycom Employee & Community Manager

Re: IP 430 Network Settings

Hello @Voiceipn ,

 

Welcome to the Poly Community.


The SoundPoint IP 430 went end of life back in 2010 and end of support back in 2015 so maybe its time for a current device?

 

I suggest you check:

 

May 14, 2012 Question: Can I support a mix of legacy SIP and UCS Phones on the same Provisioning Server?
Resolution: Please check => here <=

 

The good thing is the method has not really changed since the origins of these phones. Just ensure your configuration includes:

device.set="1"
		device.prov.serverType.set="1"
		device.prov.serverType="FTP"
		device.prov.serverName.set="1"
		device.prov.serverName="<IP_Address_or_FQDN>"
		device.prov.user.set="1"
		device.prov.user="<username>"
		device.prov.password.set="1"
		device.prov.password="<password>"

 

Not knowing if your customer is using the DHCP option instead may be the easier way.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
Voiceipn
Occasional Contributor

Re: IP 430 Network Settings

I have tried this but its not working or I am not doing something correctly.

 

Which file does it get added to? <MAC>.cfg, phone1<MAC>.cfg, <MAC>-phone.cfg, etc?

 

Also, what is the correct syntax? I see a few different versions out there.

 

<DEVICE
  device.set="1"
/>
<deviceSettings>
  device.set="1"
/>

 

Message 3 of 4
SteffenBaierUK
Polycom Employee & Community Manager

Re: IP 430 Network Settings

Hello @Voiceipn ,

 

From our FAQ:

 

Oct 7, 2011 Question: What is the relevance of the sip.cfg and phone1.cfg files?

Resolution: Please check => here <=

 

Oct 7, 2011 Question: What is the relevance of the 000000000000.cfg or <mac>.cfg?

Resolution: Please check => here <=

 

No configuration ever goes into the master configuration file aka the <mac>.cfg or the 0000000000000,cfg

 

You could set up an individual file and call this before the sip.cfg and phone1.cfg file via the config_files section.

 

You can either have full XML or a sparse version.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4