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- HP Community
- Poly Phones
- Desk and IP Conference Phones
- IP 6000 Power up issue
Create an account on the HP Community to personalize your profile and ask a question
02-17-2015 10:51 PM
Hello,
We are facing issue with 15 units of IP 6000 since few months like in below thread where other 100+ IP 6000 are working fine.
Only 3 LED lights are power on and when we tried with separate power source(2457-40054-001) it did not power up.
http://community.polycom.com/t5/VoIP/SoundStation-IP-6000-won-t-power-on/td-p/69410
http://community.polycom.com/t5/VoIP/IP-6000-Blinking-Red-Lights/m-p/24216#M3516
Just to ensure as the thread was old. Do you have any suggestion for us?
Thanks in advance
Solved! Go to Solution.
Accepted Solutions
02-18-2015 01:13 AM
Hello Ganesh,
welcome back to the Polycom Community.
It would be useful to find out more details how these units where powered and if these failed at the same time.
In order to professionally troubleshoot this please work with your known Polycom Sales Engineer.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
02-18-2015 01:13 AM
Hello Ganesh,
welcome back to the Polycom Community.
It would be useful to find out more details how these units where powered and if these failed at the same time.
In order to professionally troubleshoot this please work with your known Polycom Sales Engineer.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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