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IP 6000 Won't register to a Genband A2 SIP server

Occasional Visitor

IP 6000 Won't register to a Genband A2 SIP server

I think I must have some setting on the config wrong.  I've tried ever varation I can think of and nothing works.  Is there some basic config I could copy to get the phone to register?

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Polycom Employee & Community Manager

Re: IP 6000 Won't register to a Genband A2 SIP server

Hello jalex,

welcome to the Polycom Community.

We encourage all users to read the Welcome Post, the FAQ and use the Forum Search.


Please check this FAQ post => here <=


You will need to contact Genband or an Genband reseller for more details on how to setup an 3rd party SIP device on their end.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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