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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hi folks,

 

We're testing IP 670 phones and it looks like they are not passing a hostname when they request the DHCP lease.  I've looked in several places, in particular the settings>advanced>admin settings>network configuration and see no place to set the hostname.  If anyone has any experience with this, that would be great.  Right now they show up in the lease pool with blank names.  Thanks!!!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello tbig,

welcome to the Polycom Community.

 

Utilizing the community search with the search requirement being the word "hostname" I find these results => here <=

 

The second post after yours has a solution as shown => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

4 REPLIES 4
HP Recommended

Hello tbig,

welcome to the Polycom Community.

 

Utilizing the community search with the search requirement being the word "hostname" I find these results => here <=

 

The second post after yours has a solution as shown => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Thank you so much for finding that!  I apologize for a newbie follow-up question:  What are my options for pushing config settings to the IP 670?  I see they reference UCS (Unified Communications software) but this was not shipped with the phone.  Is it a free download somewhere?  Or are there alternate methods (e.g. SSH) to push the setting?

 

Thanks again for your fast, helpful response!

HP Recommended
HP Recommended

Hello tbig,,

I would suggest you go through the community's VoIP FAQ as this contains the answer to your questions.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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