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IP 670 voicemail audible notification

Occasional Visitor

IP 670 voicemail audible notification


I just got IP 670 and noticed Audible Notification when Voicemail is on my account.

Is there the way tio turn it off;

I have SIP version


I saw some posts that are mentioning updating some .cfg files, but I fdo not see any of them and do not see the entries they are mentioning in my config or backup file


Can somebody provide me with suggestion.


Message 1 of 3
Polycom Employee & Community Manager

Re: IP 670 voicemail audible notification

Hello Srecko,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:


Sep 24, 2012 Question: How can I disable the message waiting tone?

Resolution: Please check => here <=


in addition


Oct 7, 2011 Question: Do I always need a Provisioning Server or can I configure a Phone via the Web Interface or via the Phone Gui?
Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
Occasional Visitor

Re: IP 670 voicemail audible notification

Thanks Steffan

So if I undestood correctly for my phone (IP 670)  I should only import the .cfg file from the link you provided (messageWaitingOFF.cfg)

If that is correct, do I need to import also mwi.reminder.enableON.cfg if my SIP is




Message 3 of 3