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IP Phone Booting Process

SOLVED
Occasional Contributor

IP Phone Booting Process

Hi All,

 

Could you pls anyone let me know about the Polycom Phone Booting Process... is that the same as Ciso IP phone or different???

 

 

Thanks in Advance.

 

Rg,

KSB

Message 1 of 5
1 ACCEPTED SOLUTION

Accepted Solutions
Polycom Employee & Community Manager

Re: IP Phone Booting Process

Hello KSB,


You have to be a little bit more specific in what information you are after.


The Phone starts and sends a DHCP request including Options to retrieve the Provisioning Server Information.

 

Once it receives this information it will attempt to download certain files.

 

This is described here:

 

Mar 08, 2013 QuestionWhat files does my phone download or upload and why?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 4 of 5
4 REPLIES 4
Polycom Employee & Community Manager

Re: IP Phone Booting Process

Hello KSB,

welcome to the Polycom Community.

 

I have moved your post into the correct section.

 

I assume you mean the DHCP options so therefore the community's VoIP FAQ contains this post here:

Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 5
Occasional Contributor

Re: IP Phone Booting Process

Hello Steffen,

 

Thanks for your reply. But I was asking about Booting Process not configuration part.

 

Rg,

KSB

Message 3 of 5
Polycom Employee & Community Manager

Re: IP Phone Booting Process

Hello KSB,


You have to be a little bit more specific in what information you are after.


The Phone starts and sends a DHCP request including Options to retrieve the Provisioning Server Information.

 

Once it receives this information it will attempt to download certain files.

 

This is described here:

 

Mar 08, 2013 QuestionWhat files does my phone download or upload and why?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 4 of 5
Occasional Contributor

Re: IP Phone Booting Process

HI Steffen ,

 

Thank you..:)

 

Rg,

KSB

Message 5 of 5