Hi Guy,
Good day!
Need your help. How to enable/send key number in Polycom vvx 201 ip phone?
May I know how to enable this. Im using UC Software Version 5.4.0.10182
Thank you
Hello Searching1,
welcome to the Polycom Community.
The Software you are using is no longer supported as we have released UC Software 5.5.2
The community's VoIP FAQ contains this post here:
Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here <=
In addition DTMF is always automatically active. You may need to change the Payload type or the DTMF type but please check here:
Oct 7, 2011 Question: Phone unable to send DTMF to an IVR system or how to troubleshoot DTMF issues
Resolution: Please check => here <=
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services