Plantronics + Polycom. Now together as Poly Logo

IP450 Speed dial and/or buddies confusion

Occasional Visitor

IP450 Speed dial and/or buddies confusion

I'm rather new to these phones and having a hard time understanding how to make several speed dial numbers. I can't add outside lines to our directory so I was trying to make more than 2 speed dial numbers to to asociate with the line keys. I made a custom phone book via the digium switchvox extension web page and made it the default. It only shows the first 2 by the 2 line keys but doesn't show the rest of them after clicking buddies. How do I make speed dial for for about 4 or 5 numbers?



Message 1 of 2
Polycom Employee & Community Manager

Re: IP450 Speed dial and/or buddies confusion

Hello sestud,

welcome to the Polycom Community.

The SPIP450 has only got 3 hard keys that can either be used for a line registration or the spare keys are automatically assigned any speed dials.


The Buddies functionality is to watch / monitor other users phones.


The rest of your directory entries can be access via the phones directory function.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2