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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

OK, I'm confused...

 

I've got an IP5000 which I want to completely wipe out and reinstall the proper Boot Block,BootROM, and IP Application software for use with an Asterisk server.  I've read numerous documents here many of which have broken links to other documents and downloads as well as tell me versions to download which don't actually contain files for my IP5000.

 

Is there a kind soul out there who can hell me how to restore to "as-built" and then what the right file (or progression of files) I need to go through to bring this phone into the modern era?

 

Thanks in advance for any assistance you can provide.

 

 

1 REPLY 1
HP Recommended

Hello ChiefEngrNY,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Jun 30, 2015 Question:What is the difference using the UC Software 4.0.0 for compatible SoundPoint or SoundStation IP Phones?

Resolution: Please always check the release Notes or

Software Version  Call Server
4.0.X SIP Only
4.1.X

LYNC Only

 

At present UC Software 4.0.11 is the latest and contains the relevant files.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
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Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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