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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎10-02-2012 08:46 PM

HP Recommended

In the 4.0.2B release and past releases are missing the the settings from IP550 and IP650.

 

 

The readme says that this release supports IP550 and IP650.

 

 

3. The SoundPoint IP 300, 301, 320, 330, 430, 500, 501, 600, 601 and SoundStation IP
4000 products are not supported in this release.
Customers using these products should refer to Technical Bulletin 35311 for
instructions on how to configure the phones.
This Technical Bulletin is available from the Polycom® Support site.


This Release supports the following products:

SoundPoint IP 321, 331
SoundPoint IP 335
SoundPoint IP 450
SoundPoint IP 550
SoundPoint IP 560
SoundPoint IP 650
SoundPoint IP 670
SoundStation IP 5000
SoundStation IP 6000
SoundStation IP 7000
SoundStation Duo
VVX 500
VVX 1500
SpectraLink 84xx

 

 

 

The 000000000000.cfg file is missing the IP550 and IP650 APPLICATION settings:

 

 

<APPLICATION APP_FILE_PATH="sip.ld" CONFIG_FILES="" MISC_FILES="" LOG_FILE_DIRECTORY="" OVERRIDES_DIRECTORY="" CONTACTS_DIRECTORY="" LICENSE_DIRECTORY="" USER_PROFILES_DIRECTORY="" CALL_LISTS_DIRECTORY="">
<APPLICATION_SPIP300 APP_FILE_PATH_SPIP300="sip_213.ld" CONFIG_FILES_SPIP300="phone1_213.cfg, sip_213.cfg"/>
<APPLICATION_SPIP500 APP_FILE_PATH_SPIP500="sip_213.ld" CONFIG_FILES_SPIP500="phone1_213.cfg, sip_213.cfg"/>
<APPLICATION_SPIP301 APP_FILE_PATH_SPIP301="sip_318.ld" CONFIG_FILES_SPIP301="phone1_318.cfg, sip_318.cfg"/>
<APPLICATION_SPIP320 APP_FILE_PATH_SPIP320="sip_334.ld" CONFIG_FILES_SPIP320=""/>
<APPLICATION_SPIP330 APP_FILE_PATH_SPIP330="sip_334.ld" CONFIG_FILES_SPIP330=""/>
<APPLICATION_SPIP430 APP_FILE_PATH_SPIP430="sip_326.ld" CONFIG_FILES_SPIP430="phone1_326.cfg, sip_326.cfg"/>
<APPLICATION_SPIP501 APP_FILE_PATH_SPIP501="sip_318.ld" CONFIG_FILES_SPIP501="phone1_318.cfg, sip_318.cfg"/>
<APPLICATION_SPIP600 APP_FILE_PATH_SPIP600="sip_318.ld" CONFIG_FILES_SPIP600="phone1_318.cfg, sip_318.cfg"/>
<APPLICATION_SPIP601 APP_FILE_PATH_SPIP601="sip_318.ld" CONFIG_FILES_SPIP601="phone1_318.cfg, sip_318.cfg"/>
<APPLICATION_SSIP4000 APP_FILE_PATH_SSIP4000="sip_318.ld" CONFIG_FILES_SSIP4000="phone1_318.cfg, sip_318.cfg"/>
</APPLICATION>

 

 

1 REPLY 1

‎10-02-2012 11:17 PM

HP Recommended

Hello newmember,

welcome to the Polycom Community.

I have moved your post to the correct section.

 

The SPIP550 and SPIP650 are not legacy phones and therefore do not show up in the additional legacy phone configuration as shown by yourself.

 

All current phones load their additional files via:

 

<APPLICATION APP_FILE_PATH="sip.ld" CONFIG_FILES="" MISC_FILES="" LOG_FILE_DIRECTORY="" OVERRIDES_DIRECTORY="" CONTACTS_DIRECTORY="" LICENSE_DIRECTORY="" USER_PROFILES_DIRECTORY="" CALL_LISTS_DIRECTORY="">

Please ensure you read in addition:

 

Oct 7, 2011 Question: What is the relevance of the sip.cfg and phone1.cfg files?

Resolution: Please check => here <=

 

Oct 7, 2011 Question: What is the relevance of the 000000000000.cfg or <mac>.cfg?

Resolution: Please check => here <=

 

As you may notice the 450, 560, 670, 5000, 6000 and 7000 are not listed either.

 

All the phones that are classed non legacy follow this way of provisioning and I recommend to study the UCS 4.0.1 Admin guide if more details are needed.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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