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IP560 / PoE / Alert info auto answer / Acoustic Bubble / EOL

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Occasional Contributor

IP560 / PoE / Alert info auto answer / Acoustic Bubble / EOL

Hi i'm thinking about upgrading to these - can anyone (maybe from polycom) advise:

 

* If the network link is Gigabit Ethernet when using PoE (it doesn't revert down to 100 Mbps)

 

* If I can pass an alert info auto answer for certain calls (as in older phones)

 

* Does it support "Acoustic Bubble" on Headset? Handset? Speaker?

 

* When it was originally released to market and the anticipated EOL for software updates

 

Thanks

 

 

Message 1 of 4
3 REPLIES 3
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Polycom Employee & Community Manager

Re: IP560 / PoE / Alert info auto answer / Acoustic Bubble / EOL

Hello MRH2,

welcome to the Polycom Community.

  • For details on the SPIP 560 Network connectivity please check the Data sheet => here <=. PoE has nothing to do with the network speed and simply powers the phone.

  • In regards of SIP INFO Headers please check the relevant Admin Guide matching your unknown software version and in addition check the VoIP FAQ post => here <=

  • Support for Polycom® Acoustic Fence is a VVX UC Software 5.3.0 or later feature only. The SPIP560 is not compatible with that software version.

  • The SPIP560 was released back in 2007 and for EOL details please check => here <=

 

For any additional details please ensure to work with your Polycom reseller who you purchased the units from.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
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Occasional Contributor

Re: IP560 / PoE / Alert info auto answer / Acoustic Bubble / EOL

ok it seems the VVX series is the area of current focus.

 

would it be possible to advise when the VVX 600 was first released?

Message 3 of 4
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Polycom Employee & Community Manager

Re: IP560 / PoE / Alert info auto answer / Acoustic Bubble / EOL

Hello MRH2,

I believe the VVX600 was introduced with UC Software 4.1.2 back in December 2012.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4