I am trying to upgrade my IP6000 from 3.3.3.0069 to 4.01 I have downloaded the BootROM 4.4.0 B Upgrader and the UC Software 4.0.1 and saved in to my computer. I then unzipped both files, in the instructions is says to copy the <partNumber>.bootrom.id files from theUpgrader onto my provisioning server? where do I find the part number?
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The community's VoIP FAQ contains this post here:
Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here <=
The above should explain it all in detail.
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Polycom Global Services
Ok I downloaded it to our company sever under a http file and and switched the phone from FTP to http and put the file name in the server address to try it this way and I keep getting " could not contact bootserver with exiting config" and it takes the server address away???