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IP6000 Upgrade
Occasional Contributor

IP6000 Upgrade


I am trying to upgrade my IP6000 from to 4.01   I have downloaded the BootROM 4.4.0 B Upgrader and the UC Software 4.0.1 and saved in to my computer. I then unzipped both files, in the instructions is says to copy the <partNumber> files from theUpgrader onto my provisioning server? where do I find the part number?

Message 1 of 3
Polycom Employee & Community Manager

Re: IP6000 Upgrade


welcome back to the Polycom Community.

The community's VoIP FAQ contains this post here:

Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here <=


The above should explain it all in detail.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3

Re: IP6000 Upgrade

Ok I downloaded it to our company sever under a http file and and switched the phone from FTP to http and put the file name in the server address to try it this way and I keep getting " could not contact bootserver with exiting config" and it takes the server address away???

Message 3 of 3