Plantronics + Polycom. Now together as Poly Logo

IP650 SIP 4.0.4 Disabling Message Waiting Tone

SOLVED
Occasional Advisor

IP650 SIP 4.0.4 Disabling Message Waiting Tone

I am trying to disable the MWI tone on an IP 650 with the latest bootrom and sip version.

 

I have read previous post about changing the config HERE

 

The problem is that I do not use that file.

 

I edit the following:

 

<mac>-directory.xml
<mac>-features.cfg
<mac>-phone.cfg
<mac>-reg-advanced.cfg
<mac>-reg-basic.cfg
<mac>-sip-basic.cfg
<mac>-sip-interop.cfg
<mac>-site.cfg
<mac>.cfg

And within these files I cannot figure it out.

 

Please assist.

 

Thanks,

--Eric

Message 1 of 5
4 REPLIES 4
Polycom Employee & Community Manager

Re: IP650 SIP 4.0.4 Disabling Message Waiting Tone

Hello Eric,

welcome back to the Polycom Community.

The community's VoIP FAQ contains this post here:

 

Oct 7, 2011 Question: What is the relevance of the 000000000000.cfg or <mac>.cfg?

Resolution: Please check => here <=

 

or

 

Oct 7, 2011 Question: Do I always need a Provisioning Server or can I configure a Phone via the Web Interface or via the Phone Gui?
Resolution: Please check => here <=

 

You can either load the file in my FAQ example via the <mac>.cfg or import it via the Web Interface

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 5
Occasional Advisor

Re: IP650 SIP 4.0.4 Disabling Message Waiting Tone

Thanks for the info.

 

Just to be clear - 

 

1) Save your messageWaitingOFF.cfg example

2) Place it in the same provisioning directory

3) Add it to the CONFIG_FILES="" section as the first file to upload.

 

Thanks,

--Eric

Message 3 of 5
Polycom Employee & Community Manager

Re: IP650 SIP 4.0.4 Disabling Message Waiting Tone

Yes




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 4 of 5
Highlighted
Occasional Advisor

Re: IP650 SIP 4.0.4 Disabling Message Waiting Tone

Simple enough -

 

I was thinking it was something more involved.

 

Thanks for the quick responses!

 

--Eric

Message 5 of 5