-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Poly Phones
- Desk and IP Conference Phones
- IP670 reboot loop with 4.0.5.4233
Create an account on the HP Community to personalize your profile and ask a question
01-31-2014 08:46 AM
I have an IP670 and just upgraded the UC to software version
4.0.5.4233 and the system is now stuck in a reboot loop. I've tried resetting to defaults, I've tried formatting the file system. Flashing the bootblock fails on all attempts.
The BootROM Software Version is 5.0.5.2324
Please help as soon as possible.
Thank you,
Mike
Frustrated Polycom User
Solved! Go to Solution.
Accepted Solutions
02-01-2014 03:11 AM
Hello Mike,
welcome back to the Polycom Community.
I would suggest you start checking the app and boot logs on the provisioning server.
In addition it is always useful to provide some kind of information what prior software was installed on the phones before you upgraded to UCS 4.0.5.
Please ensure to provide some feedback on your older post's and on this new post if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
02-01-2014 03:11 AM
Hello Mike,
welcome back to the Polycom Community.
I would suggest you start checking the app and boot logs on the provisioning server.
In addition it is always useful to provide some kind of information what prior software was installed on the phones before you upgraded to UCS 4.0.5.
Please ensure to provide some feedback on your older post's and on this new post if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Didn't find what you were looking for? Ask the community