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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎02-27-2018 07:12 AM

HP Recommended

Hello and thanks for letting me post . I am trying to find out if anyone knows if the Poycom IP7000 will work with  Avaya Communication Manager 4.0 . The exact version is R014X.00.4.739.0  . I have an Avaya G650 Media Gateway . I have found some documentation stating the the phone was tested with CM 5.0 And should work, But nothing about CM 4.0. 

 

see article here 

 

http://www.polycom.com/products-services/voice/conferencing-solutions/conferencing-phones/soundstati...

 

 

 

Thanks For any guidance available . 

SM

1 REPLY 1

‎02-28-2018 04:22 AM

HP Recommended

Hello @smilch,

welcome to the Polycom Community.

 

We do not test all SIP providers and if Avaya has not done this with the version you are using and documented you can only try.

 

The most common mistake is people adding the SIP credentials the wrong way.


The community's VoIP FAQ contains this post here:

Oct 7, 2011 Question: Can I register or is my Polycom Phone compatible with a “XYZ” SIP Server?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

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