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IP7000: Error no application is present

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IP7000: Error no application is present

Whe changes telephone supplier and whant to use the IP7000 further. After plug-in the network cable (PoE) the device make an autoboot and coming up with "Error, application is not present" and make an autoboot again (running in a loop).

What's the reason for that? Is the phone damaged?

BR Andrew

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Polycom Employee & Community Manager

Re: IP7000: Error no application is present

Hello @ATD ,


Welcome to the Poly Community.

From our FAQ:


Sep 27, 2012 QuestionI get the message “Error application not present / Application not Found” on my phones screen

Resolution: Please check => here <= or => here <= and ensure you are not using a TFTP server


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2