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IP7000 Question on Call Control using two bridged units together

SOLVED
mhmaetzo
Occasional Visitor

IP7000 Question on Call Control using two bridged units together

Can a user use either base unit when bridged together using interface, to initiate a call?  

 

Does Polycom have an actual Sales Support email address for questions from the Dealer Community?  I can't find it, reverting to the community I guess.  Thanks. I do have a Partner Portal access UN/PW.

 

Dealer in the Midwest trying to get an answer before selling one of their products. 

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Accepted Solutions
SteffenBaierUK
Polycom Employee & Community Manager

Re: IP7000 Question on Call Control using two bridged units together

Hello mhmaetzo,

welcome to the Polycom Community.

Partners have access to the Partner response team.

 

Are you referring to the Multimod Interface ?

 

Both SSIP7000 mirror each others actions and any input can be placed on either of them.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 3
2 REPLIES 2
SteffenBaierUK
Polycom Employee & Community Manager

Re: IP7000 Question on Call Control using two bridged units together

Hello mhmaetzo,

welcome to the Polycom Community.

Partners have access to the Partner response team.

 

Are you referring to the Multimod Interface ?

 

Both SSIP7000 mirror each others actions and any input can be placed on either of them.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 3
mhmaetzo
Occasional Visitor

Re: IP7000 Question on Call Control using two bridged units together

Thanks very much for the confirmation - I will forward your findings over to client that just wanted to confirm that both bases can initiate and then bridge to other for full sending/receiving conferencing via the Interface connection.  Yes, that's what I was trying to ask, and I believe you have confirmed it.  

 

I will note in my files, and tell others at my VAR/Distribution that this is the best methodology for retrieving answers to all things Polycom - Dealer Related.  

 

Mark

Message 3 of 3