Plantronics + Polycom. Now together as Poly Logo

IP7000 and the MIM

Highlighted
Visitor

IP7000 and the MIM

OK, not sure if this is the correct place to post this, but here goes.

 

I recently got the IP7000 and the MIM, with the intent to connect the IP7000 into a large room audio system.

 

I have the IP7000 working by itself. I can call out and call back to the IP7000.  And I am powering the

IP7000 with the external 48V power adapter, that connects to the IP7000 through the 10-wire cable

that brings both power and 8-pin ethernet to the IP7000. 

 

My question has to do with connecting the IP7000 to the MIM.

 

Question1:  the MIM "quick start guide" show the MIM powering the IP7000 through the 10-pin cable.

with the MIM now being powered by the 48V power adapter plugged into the 120V wall socket.

 

--> is this how this should work,   that is the MIM powers the IP7000 through the 10-pin cable ?

 

--> because when I connected the MIM to the 48V adapter, I do see a green LED on the MIM

      circuit-board turn on,  but I don't see the IP7000 turn on !?  

 

--> again does this sound right ?,   I waited about 20 seconds and the IP7000 did not power up !?

      do I need to wait longer ?

 

Note, if this is not the right place to be asking this question, please direct me to the correct  group/forum

 

  thanks,    -steve

steve martindell
Message 1 of 6
5 REPLIES 5
Highlighted
Polycom Employee & Community Manager

Re: IP7000 and the MIM

Hello steve martindell,

welcome to the Polycom Community.

maybe you wired it wrong?

 

Can you post a photo?


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 6
Highlighted
Occasional Advisor

Re: IP7000 and the MIM

We have a similar issue to the above.

We are using a normal network cable to connect the IP7000 to the MIM.

My question is, does it have to be the 10-pin network cable and if yes, can the 10-pin network cable be crimped.

Message 3 of 6
Highlighted
Polycom Employee & Community Manager

Re: IP7000 and the MIM

Hello @Okorosi Peter,

welcome back to the Polycom Community.

The 10 PIN cable is needed between the MIM and the phone


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 6
Highlighted
Visitor

Re: IP7000 and the MIM

OK, I'm answering my own here here.  I had used the original 10-ping cable that came with the

IP7000, to connect the MIM to the IP7000, and this was not working.  A local support person

contacted me and said that the 10-pin cable that comes with the MIM is  _not_  the same as

10-pin cable that comes with the IP7000.  So once I used the 10-pin cable that came with the

MIM, (to connect the MIM to the IP) it all started working.  Problem solved.

 

Now I should have ohm'd out the two cable,  and I would have seen that the cables are different.

So now I have marked the MIM 10-pin cable with a "MIM" lable, and marked the IP7000 10-pin

cable with a "IP7000" lable, to avoid this problem in the future.

  -steve

 

 

steve martindell
Message 5 of 6
Highlighted
Polycom Employee & Community Manager

Re: IP7000 and the MIM

Hello all,

The Documentation included in the MIM should be sufficient to set this up but please see here:

 

MIM_Polycom_01.PNG

The above is a Polycom proprietary CLINK cable

 

MIM_Polycom_02.PNG

This cable is a RJ45 type cable but has a 10 PIN RJ style connector.


Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 6 of 6