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IP7000 attempting to connect to Tor exit node?

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Occasional Visitor

IP7000 attempting to connect to Tor exit node?

I have several IP7000 IP phones in our company but one of them has recently been showing up in our IDS system attempting to connect to a Tor exit node on ntp port 123 at IP 158.69.35.227. The IP address has a DNS name of tor-exit.ubermen.net.

 

Our IDS is blocking the connection but, of course, it concerns me.

 

I have checked the configuration of the phone but find no reference to that IP address. I also updated it to the latest firmware

 

Short of resetting it to factory defaults or even replacing it, are there any suggestions?

Message 1 of 4
3 REPLIES 3
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Polycom Employee & Community Manager

Re: IP7000 attempting to connect to Tor exit node?

Hello @BradR ,

 

Welcome to the Poly Community.

Both the communities Must Read First and the FAQ reference the basic minimum information a new or follow up post should contain.

I have never heard of this and we would at minimum need to know if you are on a supported software?

 

I suggest to factory reset the device.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
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Occasional Visitor

Re: IP7000 attempting to connect to Tor exit node?

I followed the link for the guidelines but received the error below:

 

An Unexpected Error has occurred.
  • Your request failed. Please contact your system administrator and provide the date and time you received the error and this Exception ID: 54A526AB.

 

We are running the current software version: 4.0.15.1009.

 

I will perform a factory reset and will update the post if I encounter the issue again.

Message 3 of 4
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Polycom Employee & Community Manager

Re: IP7000 attempting to connect to Tor exit node?

Hello @BradR 

 

could this be as simple as a type on the SNTP either via DHCP or manually added?

 

Best regards

 

Steffen Baier

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4