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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎12-06-2016 12:14 PM

HP Recommended

Dear all,

 

How must I set IP7000 (UC SW 4.0.11) to autoanswer call from one or all internal station(s)?

I use PBX which does not support Alert info.

 

Andrej

2 REPLIES 2

‎12-07-2016 03:03 AM

HP Recommended

Hello Andrej,

welcome to the Polycom Community.

Unlike the VVX phones the SoundPoint IP and SoundStation IP phones do not have an option to auto answer all calls.

 

There are ways to utilize the Telephony Event Notification => here <= to notify an App, that you would need to write, of an incoming call and send a command => here <= to the phone to answer the call.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎12-07-2016 11:30 PM

HP Recommended

Hello Steffen,

 

thank you for your help.  I have solved the problem wirth changing PBX which support info alert header.

 

Best regards

Andrej

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