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IP7000 autoanswer

AndrejJ
Visitor

IP7000 autoanswer

Dear all,

 

How must I set IP7000 (UC SW 4.0.11) to autoanswer call from one or all internal station(s)?

I use PBX which does not support Alert info.

 

Andrej

Message 1 of 3
2 REPLIES 2
SteffenBaierUK
Polycom Employee & Community Manager

Re: IP7000 autoanswer

Hello Andrej,

welcome to the Polycom Community.

Unlike the VVX phones the SoundPoint IP and SoundStation IP phones do not have an option to auto answer all calls.

 

There are ways to utilize the Telephony Event Notification => here <= to notify an App, that you would need to write, of an incoming call and send a command => here <= to the phone to answer the call.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
AndrejJ
Visitor

Re: IP7000 autoanswer

Hello Steffen,

 

thank you for your help.  I have solved the problem wirth changing PBX which support info alert header.

 

Best regards

Andrej

Message 3 of 3