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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎05-20-2014 03:13 AM

HP Recommended

Hi,

 

I'm having some issues with IP7000 after upgrading software from UC3 to UC4.

This is the first time we're making upgrade, but it was completed without any problem.

 

Now, telephone can't remember configuration settings. Is there maybe a setting that let to upload configs only from bootserver?

 

Soft UC 4.0.6.0711 

BootROM 5.0.1.10553

 

Any help will be appeciated.

1 REPLY 1

‎05-20-2014 03:56 AM

HP Recommended

Hello Chris,

welcome to the Polycom Community.

We are currently investigating this internally and I can only recommend you use UCS 4.0.4 for now as UCS 4.0.5 also shows this issue for the SSIP7000 only.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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