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IP7000 doesn't store settings after upgrade

Occasional Contributor

IP7000 doesn't store settings after upgrade



I'm having some issues with IP7000 after upgrading software from UC3 to UC4.

This is the first time we're making upgrade, but it was completed without any problem.


Now, telephone can't remember configuration settings. Is there maybe a setting that let to upload configs only from bootserver?


Soft UC 



Any help will be appeciated.

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Polycom Employee & Community Manager

Re: IP7000 doesn't store settings after upgrade

Hello Chris,

welcome to the Polycom Community.

We are currently investigating this internally and I can only recommend you use UCS 4.0.4 for now as UCS 4.0.5 also shows this issue for the SSIP7000 only.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2