IP7000 error during setup "application is not present"

[Stosh]

I followed the details in QT44011 (Sept 2010) to put the phone in "stand alone" mode so that I could get into the menu settings on the phone itself. Error is "application is not present". So very helpful.

This is a new out of the box phone - how do I get it to a state where I can access the menu settings (using the MENU button) and not have it keep rebooting?

This is the only Polycom phone in my network for a single conference room. I dont have the resources to "provision" the phone with FTP uploads/downloads/config files.

[SteffenBaierUK]

Hello @Stosh,

welcome to the Polycom Community.

The only way to get this back up is to provision locally via an FTP

The community's VoIP FAQ contains this post here:

Sep 27, 2012 Question: I get the message “Error application not present / found” on my phones screen

Resolution: Please check => here <

and

Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services