I followed the details in QT44011 (Sept 2010) to put the phone in "stand alone" mode so that I could get into the menu settings on the phone itself. Error is "application is not present". So very helpful.
This is a new out of the box phone - how do I get it to a state where I can access the menu settings (using the MENU button) and not have it keep rebooting?
This is the only Polycom phone in my network for a single conference room. I dont have the resources to "provision" the phone with FTP uploads/downloads/config files.
Hello @Stosh,
welcome to the Polycom Community.
The only way to get this back up is to provision locally via an FTP
The community's VoIP FAQ contains this post here:
Sep 27, 2012 Question: I get the message “Error application not present / found” on my phones screen
Resolution: Please check => here <
and
Oct 7, 2011 Question: How can I setup my Phone / Provisioning / Download / Upgrade / Update / Downgrade Software?
Resolution: Please check => here <=
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services