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IP7000 firmware upgrade by USB

Occasional Visitor

IP7000 firmware upgrade by USB



Does anyone know of a way to do a firmware upgrade on an IP7000 by using a USB stick/dongle?


The only way I have seen advertised is to use an FTP server.





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Polycom Employee & Community Manager

Re: IP7000 firmware upgrade by USB

Hello Ben,

welcome to the Polycom Community.

The only USB upgradeable devices are the CX5100, CX5500 and the Real Presence Trio.


All other Polycom VoIP Phones require an FTP or HTTP or TFTP or the secure variant of this setup locally of if already on UC Software 4.0.0 or later via the Web Interface.


Both options are described in the FAQ/

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2