-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Poly Phones
- Desk and IP Conference Phones
- Re: Impossible to add more then 1 Line on Polycom Trio 8800
Create an account on the HP Community to personalize your profile and ask a question
04-24-2020 12:59 PM
Impossible to add more then 1 Line on Polycom Trio 8800
We just purchased a used like new Trio 8800, visual+ and Logitech c930 for made sip, teams and Zoom conference. I use many other Polycom like ip 7000, old vvx and new vvx like 250 and 450.
I tried to configure the Trio 8800 without provisioning in 4 lines modes, but it impossible to use with
more then one line. I never see more line icon in homescreen then the first icon at the bottom. I tried with old firmware and i have 5.9.3.7982 at this moment.
I have also made few factory reset, reconfigure.... I configure fist line with sip and this line work, but when i add reg.limit=X no other line appear at the home screen.
see the txt files, i have send the cfg files for adding 4 lines in the trio. I will use in order: Sip+webex+treams+zoom.
Regards.
J-F
Where is my prob?
Please help me.
J-F
Solved! Go to Solution.
Accepted Solutions
04-25-2020 04:18 AM
Hello @MRC Du LAc-St-Jean Est
please add the following:
<line reg.2.address="WebEx" reg.2.server.1.register="0"/>
Best regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
04-24-2020 01:35 PM
Hello @MRC Du LAc-St-Jean Est ,
Welcome to the Poly Community.
You have not attached anything. Please provide us with a backup.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
04-24-2020 03:03 PM
Hello @MRC Du LAc-St-Jean Est
you did not attach an actual backup so we cannot confirm your configuration.
Best regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
04-25-2020 04:18 AM
Hello @MRC Du LAc-St-Jean Est
please add the following:
<line reg.2.address="WebEx" reg.2.server.1.register="0"/>
Best regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
Didn't find what you were looking for? Ask the community