In Call Transfer scenario,How To Send Blind SoftKey in VVX as a PUSH request
When Trying to perform Blind Transfer in VVX 500(Version 5.5.1) Phone using PUSH request, The steps are After Call Connected 1) Transfer Key PUSH(Success) 2)Select Blind transfer(Failed) . Since Blind Softkey is in top Right Corner of the Screen. I tried using key:SoftKey3 , key:SoftKey4 or key:SoftKey5 . But none of it hit the Blind key On the top right Corner.
Re: In Call Transfer scenario,How To Send Blind SoftKey in VVX as a PUSH request
welcome back to the Polycom Community.
The PUSH functionality comes from our older SoundPoint IP phones and has not been further developed to accompany our VVX Touch Phones.
Therefore some actions you are unable to simulate via the PUSH functionality.
I believe you are working for one of our strategic partners so I suggest you contact a Polycom Sales Engineer as they can provide you with access to the REST API.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Polycom Global Services
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