Plantronics + Polycom. Now together as Poly Logo

Interleaving BLF keys from mulitple registrations?

Occasional Collector

Interleaving BLF keys from mulitple registrations?

This is more a theoretical question not targeting a single phone or UC version.  

 

When using linekey reassignment, you can specify some XML like this:

<lineKey lineKey.1.category="Line" lineKey.1.index="1" lineKey.2.category="Line" lineKey.2.index="2" lineKey.3.category="Line" lineKey.3.index="1" lineKey.4.category="Line" lineKey.4.index="1" lineKey.5.category="Unassigned" lineKey.6.category="Unassigned">
    <lineKey.reassignment lineKey.reassignment.enabled="1"/>
</lineKey>

where the index value for category="Line" appears to map to the registations.  This would allow a user to have linekey 1 tied to registration 1, linekey 2 tied to registration 2, then linekey 3 tied again to registration 1 and so on.

You can also interleave "BLF" keys between "Line" keys like this

<lineKey lineKey.1.category="Line" lineKey.1.index="1" lineKey.2.category="BLF" lineKey.3.category="BLF" lineKey.4.category="Line" lineKey.4.index="1" lineKey.5.category="BLF" lineKey.6.category="Unassigned">
    <lineKey.reassignment lineKey.reassignment.enabled="1"/>
</lineKey>

However, as the "BLF" keys appear to be pulled from attendant element in a top-down fashion, there isn't a way to mix "BLF" keys across mulitple registrations, e.g. linekey 2 is a BLF key from registration 1, linekey 3 is a BLF key from registration 2, and then linekey 5 is a BLF key from registration 1 again.  I've not been able to find any configuration parameters that would allow for this sort of granular specificity. 

 

So is this even possible?

 

Tags (3)
Message 1 of 2
1 REPLY 1
Highlighted
Polycom Employee & Community Manager

Re: Interleaving BLF keys from mulitple registrations?

Hello @JonLucas,

 

You are correct in your understanding.

 

Jan 03, 2013 Question: How can I request a change aka feature request to the current Polycom SIP / UC Software?

Resolution: Please check => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 2