one of our customer is using IP7000(version-3.1.0.0084) which is connected as a SIP extension in our unify EPABX( OSB X5- V2).
The problem is when the user try to join a conference rooml (using our conference software), it will prompt for a code to enter the room, though the user types the code it's not recieved by our EPABX. But the user can able do it from our properatory phones and other analog phones.
Is there any settings to be done or the software need to be updated.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Polycom Global Services
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