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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎02-17-2016 03:22 PM

HP Recommended

On my provisioning server, I see VVX phones uploading files in the root of the provisioning server folder, files such as:

<mac>-phone.cfg
<mac>-app.log
<mac>-web.cfg

 

I am curious if I can change this location in the config file for the phones.  This would make it much easer to view the <mac>.cfg files used for various configs.  Thanks

 

3 REPLIES 3

‎02-17-2016 03:25 PM

HP Recommended

Hello RonR,

welcome back to the Polycom Community.

The community's VoIP FAQ contains this post here:

Oct 7, 2011 Question: What is the relevance of the 000000000000.cfg or <mac>.cfg?

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎02-18-2016 02:10 PM

HP Recommended

 

Ron:

 

Modify your master config file (000000000000.cfg), or the <mac>.cfg file and add the "LOG_FILE_DIRECTORY" setting.

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‎02-19-2016 02:18 PM

HP Recommended

That did the trick, thank you both!

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