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Is it possible to remotely default a handset?

SOLVED
GeorgeN
Advisor

Is it possible to remotely default a handset?

Is it possible, by way of provisioning server, to remotely force a handset back to factory settings (reset to factory)?

 

Particularly for VVX and CCX handsets.

GN
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Accepted Solutions
SteffenBaierUK
Polycom Employee & Community Manager

Re: Is it possible to remotely default a handset?

Hello @GeorgeN ,

 

Welcome back to the Poly Community.


This has been asked before and can be found via the search >here< and not to my personal knowledge.

 

I suggest you use our Poly Lens service as this is free.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 2
1 REPLY 1
SteffenBaierUK
Polycom Employee & Community Manager

Re: Is it possible to remotely default a handset?

Hello @GeorgeN ,

 

Welcome back to the Poly Community.


This has been asked before and can be found via the search >here< and not to my personal knowledge.

 

I suggest you use our Poly Lens service as this is free.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 2