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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Is there a variable that I can use to configure phones to display the name? I have two places where I want to set it up.

 

First of all, when I am logged in, the phone shows my number instead of the name. Can I have name or both?

 

Second, when I page (using Paging feature), it shows either name that I had to manually enter, or it shows the MAC address of my phone.

 

Is there a variable for the name that I can use in my config file?

 

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello KPABA,

 

the answer is no after you specified what you are exactly after.

 

I can only supply you with the correct and supported parameters.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

3 REPLIES 3
HP Recommended

Hello KPABA,

The Administrator guide matching your software release should be consulted in order to get these individual parameters.

 

Or in addition simply changing a parameter via the web interface and then exporting the configuration will show these as well.

 

PTT Name:

 

ptt.displayName="PTT"

Group Paging Name:

 

ptt.pageMode.displayName="Paging"

 Line Label Name:

 

reg.1.label="Label"

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.


Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Is there any way to receive straight answer?

 

The variables that could be used are: PHONE_MODEL, PHONE_PART_NUMBER, and PHONE_MAC_ADDRESS. My question is: Is there variable for the user name or full name of the user that is logged in?

 

I do not want display name to be PPT, Paging, or something like this.  I know how to do this. I want to know if it is possible to have a name of the user that is logged in to the phone. I hope that there is a variable for the user name.

HP Recommended

Hello KPABA,

 

the answer is no after you specified what you are exactly after.

 

I can only supply you with the correct and supported parameters.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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