Plantronics + Polycom. Now together as Poly Logo

Issue with 5.3 / BTOE 3.0

Highlighted
Occasional Contributor

Issue with 5.3 / BTOE 3.0

Hi

 

After installing the Polycom Uc 5.3 and BTOE 3.0 my contactss favorites list on the terminal are reduce to 7 instead 16 before.

 

How can we change the number of favorits contact on the polycom sceen ?

 

 

thx

Message 1 of 4
3 REPLIES 3
Highlighted
Polycom Employee & Community Manager

Re: Issue with 5.3 / BTOE 3.0

Hello Antar,

welcome to the Polycom Community.

Menu => Settings => Basic => Idle Screen Settings => Colums

 

Menu_Steps_06.JPG

 

Or via a configuration file:

 

<web up.numOfDisplayColumns="4" />


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 4
Occasional Contributor

Re: Issue with 5.3 / BTOE 3.0

Thnx 

 

It's work and change the shared.cfg file for all the users

 

Another issues , how to can I change the Blind transfert  with xml ?

 

I found the entry : call.transfer.blindPreferred where should I put it , any example ?

 

Thx again.

 

 

 

Message 3 of 4
Highlighted
Polycom Employee & Community Manager

Re: Issue with 5.3 / BTOE 3.0

Hello AntarAntar,

If the reply provided answered your original question could you kindly mark the post accordingly so other users are aware that a solution was provided?

 

For you follow up question you do not need to utilize the template files if you do not need all the features included in them. You can simply create you own configuration files only containing what you want to change.


The community's VoIPVoIP FAQ contains this post here:

 

Mar 08, 2013 Question: Where can I download configuration files from or create these myself?

Resolution: Please check => here <=


In addition 

 

Nov 25, 2011 Question: How can I change the functionality of a softkey button / use EFK?

Resolution: Please check => here <=


Please ensure you always check the community FAQ and/or utilize the community search before posting any new topics or follow up post’s.

 

In addition please also consult the Admin guide and the release notes and work with your Polycom reseller if you require additional support.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier 
Polycom PolycomGlobal Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4