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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎09-10-2013 09:15 AM

HP Recommended

Steffen.

I have had to open a brand new case with Microsoft as the old one had since been closed. I have just been informed via Microsoft that their ticketing, case allocation system is down at present so they cannot provide me with a new TAC number. For reference the old one was as follows 113020510193070. I will update this post with the new one as soon as I get it. Thanks.

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‎09-12-2013 09:12 AM

HP Recommended

New case ref finally opened with MS.  Service Request 113091210780805

 

Thanks.

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‎02-07-2014 01:35 AM

HP Recommended

What is the status of this, because i have the same problem.

 

Thank you.

 

 

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