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Issues logging back into phones with 4.0.7577.4366 and 4372 firmware

AEGlobal
Frequent Visitor

Re: Issues logging back into phones with 4.0.7577.4366 and 4372 firmware

Steffen.

I have had to open a brand new case with Microsoft as the old one had since been closed. I have just been informed via Microsoft that their ticketing, case allocation system is down at present so they cannot provide me with a new TAC number. For reference the old one was as follows 113020510193070. I will update this post with the new one as soon as I get it. Thanks.

Message 11 of 13
AEGlobal
Frequent Visitor

Re: Issues logging back into phones with 4.0.7577.4366 and 4372 firmware

New case ref finally opened with MS.  Service Request 113091210780805

 

Thanks.

Message 12 of 13
Dennis van driel
Occasional Visitor

Re: Issues logging back into phones with 4.0.7577.4366 and 4372 firmware

What is the status of this, because i have the same problem.

 

Thank you.

 

 

Message 13 of 13