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Issues logging back into phones with 4.0.7577.4366 and 4372 firmware

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Frequent Visitor

Re: Issues logging back into phones with 4.0.7577.4366 and 4372 firmware

Steffen.

I have had to open a brand new case with Microsoft as the old one had since been closed. I have just been informed via Microsoft that their ticketing, case allocation system is down at present so they cannot provide me with a new TAC number. For reference the old one was as follows 113020510193070. I will update this post with the new one as soon as I get it. Thanks.

Message 11 of 13
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Frequent Visitor

Re: Issues logging back into phones with 4.0.7577.4366 and 4372 firmware

New case ref finally opened with MS.  Service Request 113091210780805

 

Thanks.

Message 12 of 13
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Occasional Visitor

Re: Issues logging back into phones with 4.0.7577.4366 and 4372 firmware

What is the status of this, because i have the same problem.

 

Thank you.

 

 

Message 13 of 13