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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎07-07-2013 02:32 PM

HP Recommended

I read where Kirk telecom - service said that when authentication fails it can change access right and the handset can become "unregistered". Said that by downloading Flash.ktb PCS 4B security is reset to 07 which allows the handset to register again.

 

Does any of this make sense? If so, how do I accomplish this? If this isn't the problem with the handset than the switchhook must be broken and not registering the picking-up or putting-down of the handset which could also be the problem. If this is the problem do you have available a replacement part that I replace myself?

 

George Tuccio

1 REPLY 1

‎07-07-2013 11:18 PM

HP Recommended

Hello George,

 

please ensure to check where you post.

 

You replied to a CX600 post and I have moved your post and created a new topic.

 

KIRK is no longer part of Polycom as explained => here <=.

 

Please contact SpectraLink KIRK directly.

 

Topic closed

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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