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Lable display in IP 7000 with FW 4.0.7

SOLVED
Ganesh
Advisor

Lable display in IP 7000 with FW 4.0.7

Hi Steffen,

             

I have an IP 7000,Provisioned with firmware 3.3.2. When I set parameter reg.1.label='+91123456789'. Its reflected in the display on left upper corner of the device as '..6789'

I have an IP 7000,Provisioned with firmware 4.0.7. When I set parameter reg.1.label='+91123456789'. Its reflected in the display on left upper corner of the device as '+9112..'

The behavior is bit different in 4.x and users are confused to identify the common conference device when it shows first few digits which would be common for all user in a location.

 Please advise me if there any setting to change this alignment as needed.

 Thank you very much.

 Regards,

Ganesh

Message 1 of 3
1 ACCEPTED SOLUTION

Accepted Solutions
SteffenBaierUK
Polycom Employee & Community Manager

Re: Lable display in IP 7000 with FW 4.0.7

Hello Ganesh,

I am unable to replicate this:

 

IP700Label.PNG

 

reg.1.label="+91123456789"

or

 

IP700Label_long.PNG

 

reg.1.label="+9112345678901234567890"

 

Please work with the known team at Polycom Support to get further support once you checked the configuration used. 

 

In addition you should be running UC Software 4.0.9

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 3
2 REPLIES 2
SteffenBaierUK
Polycom Employee & Community Manager

Re: Lable display in IP 7000 with FW 4.0.7

Hello Ganesh,

I am unable to replicate this:

 

IP700Label.PNG

 

reg.1.label="+91123456789"

or

 

IP700Label_long.PNG

 

reg.1.label="+9112345678901234567890"

 

Please work with the known team at Polycom Support to get further support once you checked the configuration used. 

 

In addition you should be running UC Software 4.0.9

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

Message 2 of 3
Ganesh
Advisor

Re: Lable display in IP 7000 with FW 4.0.7

Hi Steffen,

                    Thank you very much for your rapid response. I will recheck with different units of 7000 and update you if needs and Reg. fw our target is not completed to move all to 4.0.7.

 

Thanks.

Message 3 of 3