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Language change on IP 7000

SOLVED
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Occasional Contributor

Language change on IP 7000

After a successful language change to french on a IP 7000 unit the unit works correctly until a reboot.  On reboot a message of insuffisant file space appear an option of fix appear.  After the fix button is apply the unit revert to blank and to English. The unit is running uploader 5.0.8.0935 with SIP version 4.0.10.0568

 

Regards

Message 1 of 3
1 ACCEPTED SOLUTION

Accepted Solutions
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Occasional Contributor

Re: Language change on IP 7000

problerm fix... the provisionning FTp server account did not have the write permission only read!  So the change of language was done on the unit but not register on the server.

 

View solution in original post

Message 3 of 3
2 REPLIES 2
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Polycom Employee & Community Manager

Re: Language change on IP 7000

Hello Guy Provost,

welcome to the Polycom Community.

I knew this on older versions but since UC Software 4.0.9 this should have been fixed.

 

Is this a bit more complex configuration and how to you reboot the phone to trigger this?

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Message 2 of 3
Highlighted
Occasional Contributor

Re: Language change on IP 7000

problerm fix... the provisionning FTp server account did not have the write permission only read!  So the change of language was done on the unit but not register on the server.

 

View solution in original post

Message 3 of 3