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Leave handset enabled while on speaker

SamF
Frequent Advisor

Leave handset enabled while on speaker

Good afternoon to all,

 

Is there a way to leave handset enabled while on speaker.

Scenario - Your on a call you want others in the office to hear so you hit the speaker button but continue holding the handset, for clarity you want the mic of the handset to be enabled.

 

A customer requested it, I check on Yealink and it does work that way...

 

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2 REPLIES 2
SteffenBaierUK
Polycom Employee & Community Manager

Re: Leave handset enabled while on speaker

Hello @SamF,

welcome back to the Polycom Community.

not anywhere near a phone but I am quite sure if the handset is used the speaker is disabled or the other way round aka they cannot be used together.


Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
SamF
Frequent Advisor

Re: Leave handset enabled while on speaker

@SteffenBaierUK

 

Correct, the question is if you can enable the microphone of the handset..

Thanks!

Message 3 of 3