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Locking down phone IP670

Occasional Visitor

Locking down phone IP670

We are preparing to deploy 70 ip670s in our environment. One of the tasks I want to perform is to lockdown the admin side of the phone. We are running 4.0.7


In the mac cfg file i have succesfully edited and added features.cfg and site.cfg with those files working now I am trying to edit fields in device.cfg to change the password. 

device.set = 1

device.auth.localAdminPassword = 9876

device.auth.localAdminPassword.set = 1


when the phone reboots i see the file is pulled from my FTP server but the password never get applied and 456 works.


We would also like to remove the option of changing backgrounds or remove them from the stock phone image. I removed them from the FTP server but they remain on the phones. 


Thanks for the help!


Message 1 of 3
Polycom Employee & Community Manager

Re: Locking down phone IP670

Hello CBlasek,

welcome to the Polycom Community.


Are you using the parameters as shown in your reply or are you using quotation marks or inverted commas before and after the numbers?


A simply way to verify the parameters are correct is to simply import the file via the Web Interface. You can then also export the whole configuration and verify the phones has accepted these.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
Occasional Visitor

Re: Locking down phone IP670

I am using XML Notepad to edit the file. If I view it in notepad the values are wrapped in device.set="1"


I was able to import device.cfg and it was applied to a phone correctly. But when I tell it to do it via the config_files it fails to apply.

Message 3 of 3