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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎11-06-2019 01:23 AM

HP Recommended

 

 

Hi,

 

UCS : 5.9.0.9373

Phone VVX400

 

We have a customer who wants to replace all his phones with Polycom Phones.

But he would like to use Hot desking in a particular way.

Our pbx is using HotDesk login via a feature key (*11) wich is linked to a vocal menu.

You're entering your login information and you're logged.

 

Our customer would like to user this feature with a softkey !

 

He need 'Login' softkey wich calls *11 then when the login is OK, the softkey turns into a logout button.

 

I really don't know how to put this in place.

I already checked this page https://community.polycom.com/t5/VoIP-SIP-Phones/FAQ-Using-Enhanced-Feature-Keys-EFK-macros-to-chang... but it didn't really helped me.

 

Do you have an idea ?

 

Thanks !

2 REPLIES 2

‎11-06-2019 02:35 AM

HP Recommended

Hello @Dbe ,

 

Welcome to the Poly Community.


An EFK can only be one function and cannot change depending on an Action.

 

We have this feature which should work for your customer:

 

Oct 20, 2011 Question: How can I use the User Login Feature introduced in UC Software 4.0.0?

Resolution: Please check => here <=

 

In addition, the VVX400 is classed as a legacy VVX as no further features are going into the UC Software 5.9.x.

 

The VVX401 and VVX411 will receive UC Software 6.x.x

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎11-06-2019 02:42 AM

HP Recommended

Thank you for yout reply !

 

I'll check the link riight now !

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