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Lync 2013 Boss Dismiss to Voicemail

ChrisDB1
Advisor

Lync 2013 Boss Dismiss to Voicemail

Hi,

 

When a user doesnt have a delegate they get a reject button, which sends an incoming call directly to voicemail.

 

Is there a way to reject an incoming call and have it go to voicemail immediately for a user who has a delegate and has simultaneous ring enabled? At the moment they only get a dismiss button, which stops it ringing on their phone but the call still rings on the delegate's phone.

 

Thanks,

Chris

 

Lync 2013

UCS 5.3.1.0436

VVX 500

1 REPLY 1
SteffenBaierUK
Polycom Employee & Community Manager

Re: Lync 2013 Boss Dismiss to Voicemail

Hello ChrisDB1,

I am not aware of a manual way to add a Boss Reject VM Softkey so the next step should be for you to get in touch with your Polycom reseller and request a Feature request.


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.

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