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Lync 2013 Boss Dismiss to Voicemail


Lync 2013 Boss Dismiss to Voicemail



When a user doesnt have a delegate they get a reject button, which sends an incoming call directly to voicemail.


Is there a way to reject an incoming call and have it go to voicemail immediately for a user who has a delegate and has simultaneous ring enabled? At the moment they only get a dismiss button, which stops it ringing on their phone but the call still rings on the delegate's phone.





Lync 2013


VVX 500

Polycom Employee & Community Manager

Re: Lync 2013 Boss Dismiss to Voicemail

Hello ChrisDB1,

I am not aware of a manual way to add a Boss Reject VM Softkey so the next step should be for you to get in touch with your Polycom reseller and request a Feature request.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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