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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Does the VVX 400 with UC 5.0.2 support the BossAdmin feature?  My user is a delegate for another, and my Lync client shows this properly by listing the "boss" user in the People I Manage Calls For group.  But the only groups that show up on my line keys of the VVX 400 are the Favorites.

 

TIA

gene

2 REPLIES 2
HP Recommended

Hello Gene,

welcome to the Polycom Community.

Please be aware of the following when utilizing UCS 4.1.0 or later:

The use of Polycom UC Software versions 4.1.X (“Software”) requires the purchase of a separate Software license for every device that will use the Software in a Lync environment. You may not install, access, or use the Software in a Lync environment on more devices than are listed on your license until additional licenses have been purchased and authorized by Polycom. These licenses should be purchased from the same company from which you purchased the devices. You may operate devices against a Lync server for trial purposes for up to 30 days without purchasing a license. Use of the Software is subject to the terms and conditions of the End User License Agreement.

Polycom reserves the right to audit your deployment to verify that you have sufficient licenses to match the number of devices being used.

Information in regards of License Part Numbers can be found here

 

In order to answer your original question, yes the software does support the Boss/Admin functionality as explained => here <=

 

Please ensure you have above license per phone if you require any follow up questions or support.

 

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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HP Recommended

Yes, this is a brand new phone, first polycom that I'm testing in our environment.  I did purchase and have the Lync Polycom license, but there was a snag getting the phone registered in the polycom portal.  Support is helping clear that up right now.  I wondered if that wasn't possibly the issue, I'll report back as I make progress, thanks for the reply!

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