Hello Dennis,
welcome to the Polycom Community.
It is always useful to state what the exact software version you are using is at present as in the future nobody will be able to tell.
You already in addition responded in another post and the 9th reply within this post => here <= mentions that this is a Microsoft issue on their end.
There is also a discussion similar to this => here <=
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
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