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MWI on Avaya

Occasional Advisor

MWI on Avaya

Hello Steffen,


Are there settings require for Soundpoint MWI to work with Avaya?



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Polycom Employee & Community Manager

Re: MWI on Avaya

Hello xmel,

welcome back to the Polycom Community.

Please firstly ensure to provide feedback to your prior post's => here <=.


Polycom utilizes the RFC MWI method via a SIP NOTIFY so I would check this with Avaya on their end as they would have done the interoperability testing.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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