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- HP Community
- Poly Phones
- Desk and IP Conference Phones
- Managing Lync qualified devices throught Lync server
Create an account on the HP Community to personalize your profile and ask a question
02-19-2015 06:34 AM
Hi Steffen,
Can Polycom's Lync Qualified devices (SPIP,SSIP) devices managed via Lync admin server for upgrading firmwares? I understand CX series devices will have closer integration with Lync than SP series. I am trying to find some online help.
I would be a great help if you give me some reference or a answered post to follow up.
Thanks you very much.
Solved! Go to Solution.
Accepted Solutions
02-19-2015 08:06 AM
Hello Ganesh,
Only since UC Software 5.0.0 can we support Firmware updates via the LYNC server.
The SPIP and SSIP range does not support such latest firmware and therefore cannot be upgraded via the LYNC server.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
02-19-2015 08:06 AM
Hello Ganesh,
Only since UC Software 5.0.0 can we support Firmware updates via the LYNC server.
The SPIP and SSIP range does not support such latest firmware and therefore cannot be upgraded via the LYNC server.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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